The passenger experience

As AI steadily becomes more adopted, designer focus may shift as routine user tasks become automated.

Car designers will place more focus on the passenger experience as self-driving cars develop.

Technology seen in the Nest Learning Thermostat may evolve further along with lighting, music, household chores and furniture arrangement. Where Home Experience Design is needed for determining how people interact with new devices that curate their experiences.

Shopping can already be done by speaking to Alexa, how will interactions like this continue to evolve?

Smart technology ecosystems will seemingly grow to predict and adapt to more and more user needs. This means that individuals will be able to actively engage in something while having less control over the underlying process.

Designers will need to pay close attention to users' shift in focus when the steering wheel becomes irrelevant.

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